State Farm® Insurance Agent Keith Pennala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Clark
January 27, 2026
"I was referred to Keith by a family member and I spoke to Caitlin. She was amazing! Wonderful person, gets every discount for your situation and very knowledgeable and helpful. I am saving about 200 a month and I insured my home as well with great prices and a great dedicated team at Keith's State farm. I recommend them for all of your insurance needs."
"Wow! What a nice thing to hear! Appreciate you!"
Brandon Forman
January 26, 2026
"Rude staff"
"While I am sure you may have a good reason for this review, I do take our customer service seriously and would love to connect tomorrow to better understand and rectify the situation! Please call me at 810-224-6218 or email keith@insuredbykeith.com and we can figure this out. Thank you!"
Robert Krantz
January 21, 2026
"I had a flat tire and hit a deer within a week of each other, the speed of the response for both events was amazing. Plus Kieth and his team are top notch, always easy to reach and careful to explain everything clearly. I’m super glad I didn’t change insurance companies when they approached me!"
"Thank you! Honestly appreciate you and am glad to hear everything went well!!! "
Taralynn
December 10, 2025
"Kaitlyn is amazing. She's so sweet and really just wants to help you the best she can!"
"Wow!! I am so glad to hear this!! She was telling me about how awesome you were too!!"
Game-Is-On Gaming
December 9, 2025
"It was great seeing the office in person. Everyone was warm and greeting. Toni Martinez was a very nice woman who took her job seriously and was easy to speak getting everything done accordingly. They always have the best rates and service."
"Thank you very very much!! Appreciate you taking the time to give us a review!!"
Nune Yaa
December 3, 2025
"I can’t say enough wonderful things about Keith Pennala, Braddy, and the entire team at State Farm. Braddy was my salesman, and he went above and beyond to help me keep my cars insured while we’ve been struggling. He treated me with kindness, patience, and real understanding — something you don’t find often these days. Keith and his office made sure I always felt supported, never judged, and truly cared for. They worked with me through every step and made a stressful situation so much easier to handle. If you want an insurance team that genuinely cares about their customers and will do whatever they can to help, this is the place. I’m incredibly grateful for everything they’ve done."
"This has to be one of my favorite reviews of all time!! We appreciate you and are glad to help!!"
John Clink
December 1, 2025
"Fast and prompt service."
"We appreciate you John! Happy Holidays!! "
Marissa H.
November 18, 2025
"Kaitlyn is very kind, professional, and helpful!"
"Awesome! Kaitlyn is an important part of our team! Its always appreciated when when someone goes out of their way to give us a review! Thank you! I will share the good news with her as well!"
Trisha Autumn Lozar
October 8, 2025
"My advice to anyone who has any type of insurance through state farm or who's looking into getting insurance through them to ask for Brady king agent ! He is fantastic agent I've had many issues with billing that couldn't get resolved and the first call I had with him he resolved it . He's excellent at what he does and I will continue to only deal with him!"
"Wow! I am so glad Tiffany was able to help! Thank you for the kind words! They are appreciated!! Tiffany@insuredbykeith.com"
Tiffany A
October 3, 2025
"Kaitlyn did an amazing job setting up my business insurance. Feels good to be covered by a company with a History of doing what’s right for their customers!"
"Hey!! Thank you for sharing your kind words!! We appreciate you!"
Jacob Dunckel
September 19, 2025
"Kaitlyn hooked me up with renters and vehicle insurance. She was very helpful and was wonderful to work with! Would highly recommend!"
"Heck yeah! Thanks for taking the time to give her a review! Glad to hear she was able to help! Excited to see her growth!!"
Hannah Berry Hair
July 30, 2025
"I recently worked with a agent named Kaitlyn on adding automobile insurance to a new vehicle. I just purchased. The interaction was so smooth Kaitlyn answered all of my questions and help me out so much to find the lowest rate that fits my needs. I truly appreciate State Farm insurance."
"Thank you so much for your kind words and for trusting us again with your insurance needs! We’re so glad Kaitlyn could make adding automobile insurance to your new vehicle quick, easy, and stress-free. She takes pride in helping our State Farm customers find the lowest rate with the right coverage, and your feedback means the world to our entire team. We truly value your continued business and look forward to protecting you, your vehicle, and everything that matters most for years to come."
Paul Shelly
July 28, 2025
"If your looking for insurance look now further. Tiffany Apsitis is a fantastic human who actually cares about you and your family. With the days of AI and robots Tiffany stands out as a great person."
"Thank you so much for your thoughtful review! We couldn’t agree more—Tiffany truly cares about each of our State Farm customers and goes above and beyond to help protect you, your family, and everything that matters most. In a world of AI and automation, her personal touch, compassion, and dedication to finding the right insurance coverage really set her apart. We’re grateful for your trust, your kind words, and your continued business with our State Farm agency."
Jaimie Burrowes
July 9, 2025
"Tiffany was absolutely incredible helping me find the policy that best suited my needs. She listened to my concerns and answered all my questions. She took the time to help me get set up asap. She was amazing and made this process so seamless and easy. Thank you Tiffany!!"
"Thank you so much for your kind words! We're thrilled to hear that Tiffany was able to make the process easy and seamless for you. She truly cares about each client and always goes the extra mile to find the right fit. We’re lucky to have her on our team, and we’re so glad you had such a great experience. Welcome to our State Farm family!"
Tim M
July 9, 2025
"Tiffnay did a great job, highly recommended her."
"Awesome! Thank you for giving us a review! "
Kevin Rose
July 2, 2025
"Kaitlyn did a great job in pricing out a quote for auto and homeowners insurance for me. She was knowledgeable, friendly and prompt. I would recommend working with her for any type of personal insurance."
"Wow! Thanks Kevin! I appreciate the feedback!! Thank you!!"
Liz Jobe
June 2, 2025
"I am so thankful that I have the opportunity to work with Tiffany for all my insurance needs! She really takes her time to explain everything so that I fully understand all my options. Her personality is so easy going and bubbly! She really has a way of making insurance shopping fun!"
"Thank you so much for your kind words! We’re thrilled to hear that working with Tiffany has made your insurance experience clear, enjoyable, and even fun! She truly loves helping clients understand their options and find the best fit for their needs. We appreciate your trust and look forward to continuing to support you! 💙"
Hussein Dakhlallah
May 22, 2025
"Stephanie is the best"
"Thanks!!"
Daniel Wilczynski
May 20, 2025
"Tiffany was very helpful with my insurance needs."
"Thank you Daniel!! Appreciate the feedback!!"
Faris Gammoh
May 12, 2025
"Tiffany was very helpful and knowledgeable. Loved working with her and how easy she made the process go"
"Thank you Faris! Welcome aboard the team! Thank you for giving us a chance to earn your business! I will share this with Tiffany now!"
Audrey Beyer
May 8, 2025
"Ready for a fishing trip thanks to Tiffany! Road ready & water friendly!"
"Awesome!! Good luck this weekend!!"
brad harper
May 5, 2025
"I recently added car insurance to my State Farm homeowners policy, and Tiffany was fantastic to work with. She was incredibly knowledgeable and took the time to clearly explain all of my options without ever being pushy. I really appreciated not only her responsiveness and cheerful demeanor, but she was also able to save me a considerable amount of money in the process."
"Thank you Brad!! We appreciate you giving us the opportunity to earn your business!!"
Karen Lane
April 24, 2025
"Tiffany is amazing. She was so nice and helpful"
"Thanks Karen!! We appreciate you!"
Joe Vollmer
April 16, 2025
"Working with Tiffany is outstanding. I just completed a review of my auto and home insurance policies with her. I was NOT looking forward to this day, and I was certain this was going to result in a price increase. I was wrong! I highly recommend that your work with Tiffany."
"Thanks for taking time to share! It means alot!!"
Lindsay Pratt
April 9, 2025
"Always a great experience! Everyone is friendly and very helpful! My entire experience with State Farm and signing up with Keith has been phenomenal. They called me on my birthday to wish me happy birthday. How cool is that?! Such a great and personal touch."
"Thank you Lindsay for the kind words! Honestly means alot! We appreciate you! 🙏 "