State Farm® Insurance Agent Keith Pennala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Torrionah Miller
January 9, 2025
5
out of
5
rating by Torrionah Miller
"Here to leave my “Brady is awesome” review! Thanks your awesome 🤣"
Carl Breece
January 9, 2025
5
out of
5
rating by Carl Breece
"I had a great experience with Tiffany. She was very courteous and knowledgeable. I got a good price on car and renters insurance. Everything was done over the phone very easy. Great job."
We responded:
"Thank you Carl! I will make sure to share this with her!! "
Orv Borg
January 7, 2025
5
out of
5
rating by Orv Borg
"Thank you Tiffany for all your help and being persistent (in a great way) and helping me get the best rate I’ve had in a long time on my auto insurance!!"
We responded:
"Wow!! Thanks Orv! We appreciate the review! "
Julio Quinones
January 7, 2025
5
out of
5
rating by Julio Quinones
"Excellent service and attention to my needs. Very happy to be represented by this firm…specifically Alana Shifflet. She is fantastic. She is super knowledgeable and always works to gets the job done. I highly recommend Alana for your State Farm needs!"
We responded:
"Thank you for the kind words Julio! We are grateful to have Tony on the team!"
Katie Yombik
December 28, 2024
5
out of
5
rating by Katie Yombik
"Tiffany Apsitis made the process of switching over my home and auto insurance policies painless and seamless. She is also saving me $75 a month on my auto insurance alone on comparable coverage. And I also had to setup new homeowners insurance for a new mortgage and the loan underwriters didn’t have to wait on her for anything. She is very responsive to email and I know I am in good hands with her."
We responded:
"Thank you so much for sharing your experience! Tiffany is amazing, and we’re lucky to have her on our team. I’m glad she made switching your home and auto insurance so easy and even saved some money! It’s great to hear how responsive and reliable she was, especially with your new homeowner’s insurance. We’re thrilled to have you with us and will always be here to help!"
sam baldwin
December 4, 2024
5
out of
5
rating by sam baldwin
"Tiffany was very friendly and helpful"
We responded:
"Thank you for taking the time to give us a review"
Jeff
December 4, 2024
5
out of
5
rating by Jeff
"Tiffany was great help. She was pleasant to speak to and informative. Thanks Tiffany."
We responded:
"I am glad Tiffany was able to help!! Thank you!!"
Dean Boyle
November 30, 2024
5
out of
5
rating by Dean Boyle
"Tiffany was a pleasure to work with and would recommend"
We responded:
"Thank you Dean!! Wr appreciate you!!"
Coral McMahel
November 30, 2024
5
out of
5
rating by Coral McMahel
"Tiffany was super respectful and very helpful"
We responded:
"Thanks Coral!!! Happy Holidays!!"
barbara finehoutybkjtlljy
November 15, 2024
5
out of
5
rating by barbara finehoutybkjtlljy
"Tiffany was a awesome help...."
We responded:
"I am glad she was able to help!!"
Noreen Johnson
November 15, 2024
5
out of
5
rating by Noreen Johnson
"Brady helped with letters of experience. Very nice and knowledgeable."
We responded:
"How nice! Thank you Noreen, I will share with Brady!!"
Kinga Benyei
November 14, 2024
5
out of
5
rating by Kinga Benyei
"Unlike any insurance agents I've had! Tiffany is so knowledgeable with all of the inns and outs of insurance and she can find anyone an amazing and affordable plan. Don't hesitate to contact this provider!"
We responded:
"Wow!! Thank you for the review! I will share with Tiffany!!! "
Margaret Knowlton
November 14, 2024
5
out of
5
rating by Margaret Knowlton
"Tiffany apsitis was very helpful with getting us signed up for insurance"
Brandon Kaitschuck
November 11, 2024
5
out of
5
rating by Brandon Kaitschuck
"Tiffany is great, super responsive and always goes above and beyond. The whole team here does a phenomenal job. 10/10 ✨🙏🏽"
We responded:
"Thank you sir!!! We appreciate you!!"
Stacia Perin
November 7, 2024
5
out of
5
rating by Stacia Perin
"Tiffany was SO helpful and got me a really great deal on auto and renters insurance compared to other companies. She was quick, knowledgeable, and professional."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Tiffany was able to help you find a great deal on auto and renters insurance. Our team strives to provide quick, knowledgeable, and professional service, so it’s wonderful to know Tiffany made a positive impact on your experience. Please don’t hesitate to reach out if you need anything else. Welcome to the Keith Pennala State Farm family! "
Mike Woodruff
October 24, 2024
5
out of
5
rating by Mike Woodruff
"Had questions about our coverage for a rental vehicle in Florida. Alana suggested additional coverage ($5.00 for 1 month) to cover the time we were there. When we returned the coverage could be removed. No brainer! Thanks Alana, for the outstanding support, and the support of the whole team when needed. As always!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alana and our team were able to assist you with your rental coverage needs. We always strive to provide the best support and guidance for our customers, and we're glad it was a simple and effective solution for your trip. If you ever need anything else, don't hesitate to reach out. Safe travels, and thanks again for choosing our team! You have retired correctly!!"
Vernice Danna
October 18, 2024
5
out of
5
rating by Vernice Danna
"I was looking to change my Auto Insurance and I did not want to be pressured. I received a call from Brady King and I must say he was amazing. Brady answered all of my questions, offered options, allowed me to think and decide. Once I decided to go with State Farm, Brady emailed over my new documents very timely. Note: Based on my experience with Brady, I decided to move my Homeowner Insurance over as well. Thanks Brady for your exceptional customer service."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Brady provided the level of service you were looking for. At Keith Pennala State Farm, we believe in offering a pressure-free experience while making sure all your questions are answered, and Brady exemplifies that. We're glad that you trusted us with both your Auto and Homeowner Insurance, and we'll continue to be here to provide you with exceptional service. If you ever have any further questions or needs, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Keith Pennala State Farm Team "
Lauren Jacobson
October 16, 2024
5
out of
5
rating by Lauren Jacobson
"This is a great agency, with top-notch staff! Everyone is personable and professional and helps make the insurance process just a bit easier to navigate. Keith has provided me with great advice and guidance on policy needs. Alana always reviews details with me making everything easy to understand. Tony is absolutely outstanding and helped me by providing several recommendations. It's an absolute pleasure doing business with all of you, and it's so appreciated!"
We responded:
"Thank you for your kind review! We're so glad Keith, Alana, and Tony could make your experience easier and enjoyable. We appreciate your business and look forward to working with you again!"
Sharon Tripovich
October 14, 2024
5
out of
5
rating by Sharon Tripovich
"Thank you so much, 😊 I have had State Farm Insurance since I was 18 and they always do a wonderful job. Tony helped me with a life and rental insurance today and did an awesome 😎 job. The process was easy and he was there to answer all my questions. He also had a really positive and professional attitude. Thanks again Tony"
We responded:
"Thank you so much for your amazing review! 😊 We truly appreciate your loyalty to State Farm over the years. It’s wonderful to hear that Tony was able to help you with your life and rental insurance, and that he made the process easy and stress-free. We're proud to have team members like Tony who go the extra mile with a positive and professional attitude. I’ll be sure to pass along your kind words to him personally. Thanks again for trusting us with your insurance needs – we’re always here for you!"
Jocelyn Abbott
October 11, 2024
5
out of
5
rating by Jocelyn Abbott
"Tony was a delight on the phone! I called in to give the info of my new car lease and he was very informative! He also has a very cheery disposition. I could tell he enjoys his job! He was simply a delight. I'd be happy to call in and talk to him specifically 😁"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tony was able to assist you with such a positive experience. He truly enjoys helping our customers, and it's wonderful to know that it shows! We’ll be sure to pass along your compliments to him. Please don't hesitate to reach out if you need anything else in the future—Tony and the rest of our team are always happy to help! "
Stewart Christian
October 10, 2024
5
out of
5
rating by Stewart Christian
"Amazing service and follow up! Audrey and Tony are Great!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our service. Audrey and Tony will be delighted to know they made such a positive impact. We look forward to earning your continued business!"
Rob Sterling
October 2, 2024
5
out of
5
rating by Rob Sterling
"Tony was excellent! Down to earth and practical. It’s nice having a human to work with instead of the random person at the larger companies. Would definitely recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tony provided such a down-to-earth and practical experience for you. We pride ourselves on offering a personalized touch, and it's great to know that you felt the difference. Your recommendation means a lot to us! "
Lisa Swan
October 2, 2024
5
out of
5
rating by Lisa Swan
"Great personality and very easy to talk too. Helped answer all questions and answered them in a matter that I understood."
We responded:
"Thank you so much for your thoughtful review! I’m really happy to hear that I could make things clear and comfortable for you. It was a pleasure chatting, and I’m always here if you have any more questions in the future! "
florance Thomas
October 2, 2024
5
out of
5
rating by florance Thomas
"I can't say enough of how awesome this whole firm is. I have talked with Tiffany on many occasions, and even the owner Keith and they have always been very helpful, and they have made it a joy contacting the insurance company. The other day Tony called me to go over some things on my policy and unknowingly to him I was just recovering from a panic attack and was a little sarcastic, he did not miss a beat he took that reponse and made that whole call amazing. I know State Farm is considered higher insurance, and I used to chase the cheapest rate, but since I switched about 2 years ago, I haven't been happier or felt more secure in an insurance company ."
We responded:
"Thank you for your kind words! We're so glad to hear you've had great experiences with Tiffany and Tony. We're here to support you and appreciate your trust in us. Thanks for choosing us and feeling secure with State Farm! "
Matt S
September 23, 2024
5
out of
5
rating by Matt S
"Tony is fantastic, incredibly knowledgeable and helpful and I absolutely appreciate all of the info and personality."
We responded:
"Tony's going to love this! We're so glad he could charm you with his knowledge and personality. Thanks for the awesome shoutout – we’ll make sure Tony doesn’t let it go to his head! "