State Farm® Insurance Agent Keith Pennala

"Tiffany was SO helpful and got me a really great deal on auto and renters insurance compared to other companies. She was quick, knowledgeable, and professional."

"Had questions about our coverage for a rental vehicle in Florida. Alana suggested additional coverage ($5.00 for 1 month) to cover the time we were there. When we returned the coverage could be removed. No brainer! Thanks Alana, for the outstanding support, and the support of the whole team when needed. As always!"

"I was looking to change my Auto Insurance and I did not want to be pressured. I received a call from Brady King and I must say he was amazing. Brady answered all of my questions, offered options, allowed me to think and decide. Once I decided to go with State Farm, Brady emailed over my new documents very timely. Note: Based on my experience with Brady, I decided to move my Homeowner Insurance over as well. Thanks Brady for your exceptional customer service."

"This is a great agency, with top-notch staff! Everyone is personable and professional and helps make the insurance process just a bit easier to navigate. Keith has provided me with great advice and guidance on policy needs. Alana always reviews details with me making everything easy to understand. Tony is absolutely outstanding and helped me by providing several recommendations. It's an absolute pleasure doing business with all of you, and it's so appreciated!"

"Thank you so much, 😊 I have had State Farm Insurance since I was 18 and they always do a wonderful job. Tony helped me with a life and rental insurance today and did an awesome 😎 job. The process was easy and he was there to answer all my questions. He also had a really positive and professional attitude. Thanks again Tony"

"Tony was a delight on the phone! I called in to give the info of my new car lease and he was very informative! He also has a very cheery disposition. I could tell he enjoys his job! He was simply a delight. I'd be happy to call in and talk to him specifically 😁"

"Amazing service and follow up! Audrey and Tony are Great!"

"Tony was excellent! Down to earth and practical. It’s nice having a human to work with instead of the random person at the larger companies. Would definitely recommend!"

"Great personality and very easy to talk too. Helped answer all questions and answered them in a matter that I understood."

"I can't say enough of how awesome this whole firm is. I have talked with Tiffany on many occasions, and even the owner Keith and they have always been very helpful, and they have made it a joy contacting the insurance company. The other day Tony called me to go over some things on my policy and unknowingly to him I was just recovering from a panic attack and was a little sarcastic, he did not miss a beat he took that reponse and made that whole call amazing. I know State Farm is considered higher insurance, and I used to chase the cheapest rate, but since I switched about 2 years ago, I haven't been happier or felt more secure in an insurance company ."

"Tony is fantastic, incredibly knowledgeable and helpful and I absolutely appreciate all of the info and personality."

"Tiffany Apsitis was very helpful. Excellent customer service. She went above and beyond explaining coverage for both, auto and home insurance. Great prices!"

"I recently stopped by State Farm - Keith Pennala Agency to make a sales call, and I was truly blown away by the amazing experience I had! From the moment I walked through the door, the entire staff greeted me with warm smiles and genuine enthusiasm. It’s not often that you come across a team so dedicated to creating a welcoming environment. I walked in during a staff meeting, and instead of telling me that it was a bad time, every member of the staff was engaging. Thank you Keith, Tiffany, “Toe Knee”, Alana and Brady for making my Friday morning start off with an awesome positive energy. If you’re looking for a place with exceptional customer service and a friendly atmosphere, look no further than State Farm - Keith Pennala Agency. I highly recommend stopping by—you won't be disappointed!"

"Moving to Michigan was a surprise to me with the highest auto policy rates. I was messing around with different companies to get a good rate and coverage. I don't think anyone can provide a better deal than them. Tiffany, you are great, m so thankful to you for handling my auto policy."

"The representative that issued my policy, Tony Timko was friendly and knowledgeable. He informed me of what State Farm had to offer, then helped me pick the policy that was right for me. Tony truley made shopping for insurance a pleasant experience."

"Super Awesome people at this place!! Tony is the best! He really cares!"

"I am very very pleased with the rates! And Excellent work by Tony Timko. He was understanding, quick, efficient and thorough to make sure he was getting me a great rate. He really helped me! I am so happy I am getting out from my other insurance provider. thank you State Farm!!!"

"Tony was a great pleasure to talk to about my insurance options. Very professional and enlightening to talk to. Thanks Tony."

"From our initial conversation and throughout the whole process , Tony Timko worked on my behalf with the highest professionalism and superior knowledge to answer all my concerns and questions. Tony made sure to make me feel like I was a priority with his commitment to excellence in serving me. It was obvious that Tony takes great pride in his position with State Farm. I would recommend Tony to family and friends. Thank you Tony!"

"Tiffany super personable and friendly. I really enjoyed working with her!"

"Great coverage for a great price! Same call service provided, enjoy the entire team over on grand river in Brighton"

"Some of the best people in their insurance business Audrey and Tiffany are number one. Request them they'll give you the best rates"

"Tiffany was awesome switching over my policies and adding a business account too. Thank you Tiffany. This is just how I like to do business. No fuss or problems!"

"Tiffany A. is a super star! Always quick to respond with an answer to any question or help I might need. Always professional and a great disposition and personable. She is on top of her game!! Seems like a true asset to the insurance world!!"

"Dealing with this agency is like finding the last piece of a puzzle – incredibly satisfying and a bit magical. From the moment you have a quick question, Audrey is right there, ready to help with a smile and a wealth of knowledge. It's as if she has a superpower for answering queries in record time. And then there's Tiffany, who handles writing new policies with such ease and grace that it's almost like watching a master chef whip up a gourmet meal. You come in with a need, and before you know it, she’s served up the perfect policy, garnished with a dash of professionalism and a sprinkle of efficiency. The entire team at the agency is not just helpful but genuinely delightful to interact with. It's always a pleasure, and their assistance makes everything feel smoother and a bit more fun. Kudos to Audrey and Tiffany for their fantastic work – they truly make dealing with the agency a breeze!"